Frequently Asked Questions
Moving can be overwhelming, but we’re here to make it easier. Below you’ll find answers to our most common moving questions, covering everything from pricing and packing to timelines and logistics. This moving FAQs page is designed to help you feel confident, informed, and prepared for your upcoming move.
General Moving FAQs
We recommend booking your move at least 2–4 weeks in advance to secure your preferred date—especially during peak seasons. For long-distance or interstate relocations, 4–6 weeks is ideal.
Lift & Shift offers moving services throughout New Jersey, including mid-distance and long-distance moves to cities like New York, Philadelphia, Boston, Washington D.C., and more.
Yes. Whether you’re planning a home relocation, moving to a new apartment, or coordinating a corporate relocation, we have specialized teams for each service type.
Absolutely. Lift & Shift is fully licensed, and all of our professional movers are trained, background-checked, and insured for your peace of mind.
Our standard moves include loading, transportation, unloading, and basic liability coverage. We also offer packing, unpacking, storage, and assembly/disassembly as add-ons.
Packing & Unpacking FAQs
Yes. We offer full and partial packing services using high-quality materials to protect your belongings.
You’re welcome to pack your own belongings. We just ask that everything is clearly labeled and safely boxed. We’ll handle the heavy lifting!
Yes. We offer moving boxes, bubble wrap, packing tape, and specialty materials for fragile or oversized items.
We treat fragile items with extra care, using custom crating, padding, and special wrapping techniques. We also offer white glove moving for high-value or delicate pieces.
Storage FAQs
Yes. We provide short-term, long-term, emergency, and storage-in-transit solutions, depending on your needs.
All of our storage facilities are climate-controlled, monitored 24/7, and protected by advanced security systems.
Yes—just let us know in advance, and we’ll arrange access to your stored items.
Moving Insurance & COI FAQs
We provide basic liability coverage at no cost and offer full value protection for additional peace of mind.
A COI is often required by building management to confirm that your movers are insured. We’ll issue one free of charge upon request.
Just send us your building’s requirements, and we’ll deliver a COI tailored to their needs within 24–48 hours.
Moving Day FAQs
Yes, we recommend having someone on-site to answer questions, guide our movers, and verify that all items are loaded and unloaded correctly.
It depends on the size and distance of the move. Local moves usually take a few hours; long-distance moves can span multiple days. We’ll provide a timeline upfront.
In the unlikely event of damage, we’ll work with you immediately to resolve the issue through your selected valuation coverage.
Pricing & Payment FAQs
Pricing depends on factors like distance, volume, time, number of movers, and add-ons (like packing or storage). We provide transparent, upfront quotes—no hidden fees.
We accept major credit cards, debit, and bank transfers. Payment is typically due upon completion of your move.
Specialty Moving FAQs
Yes! We offer specialized services including piano moving, fine art relocation, and pool table transport—all with the proper equipment and handling protocols.
White glove moving includes premium services like fragile item handling, furniture placement, and meticulous care—ideal for luxury or high-value items.
Technology & Tracking FAQs
Yes! With our GPS-enabled trucks, you’ll get real-time updates on your shipment’s location and estimated arrival.
We’ll send you a secure link to access your move tracking portal from any device—easy and hassle-free.
Still Have Questions? Let’s Chat.
This moving help FAQ was built to make your experience smoother, but if you still have concerns, we’re just a call or message away. Our support team is always ready to assist with any relocation FAQs you have.